This was my first time using Brown's and it was a great experience. From Lisa in the office who was amazing and very knowledgeable (what an asset she is!) to Tim B., the technician who did the repair. Tim was right on time, took the time to answer ALL my questions, with patience, so I fully understood my options. He presented me with not only the cost of the current repair, prior to doing it, but also gave me options for upgrades I might want to make in the future. The cost was straightforward, no gray areas, which I really appreciated. A huge plus was that I never felt any pressure to choose any particular option or upgrade. Tim gave me the information and I chose what I wanted to proceed with. I now consider Tim to be "my guy" and will be using Brown's for any HVAC or AC needs. Highly recommend.
Amazing service as always. Brown's is very knowledgeable and has never let us down.
I surely appreciate them, and will keep using them with all my Air Conditioning and Heating maintenance.
Very personable and did an excellent job.
Highly recommend. Their office personnel was very professional and accommodating to my need to reschedule due to weather. They kept me in constant communication. The technician was on-time (5 min early) and identified the problem with my AC quickly. Within 20 minutes my AC was back up and running. Will use again.
I was stressed out after coming from my vacation in Africa after gone for 2 months. My A/C quit working i was afraid of charges. But John from Brown company came and fixed it with affordable price. Thank you so much.
They are professional and responsive and honest and affordable.
Today Tim came and serviced our heating and a/c. He did a great job checking all the components and insuring they were within factory specs. He thoroughly cleaned the furnace and inspected the A/C cooling coils.
I've been using Brown's to service our HVAC system since 2009 and I've always had great service. (My landlord at my previous house used them and recommended them to me )
Thanks for a great job!