Skip navigation

Menu

Reviews

Gevorg Sahakian's Profile Image
Google
Gevorg Sahakian, Last month

Kyle and Justin were both very professional. They were both very knowledgeable about how HVAC/Furnace systems work. The install was quick and painless.

Claud Knight's Profile Image
Google
Claud Knight, Last month

We have used Brown's for years, everything from routine preventative maintenance to full furnace and AC replacement. We have always found their service top notch. Last week we had the pleasure of their service technician Mike come in and do a routine PM of the AC unit and were very pleased with the service. Knowledgeable, professional and personable, what more can you ask for. Thanks Mike!! Claud and Maria Knight

Maxeus Wardian's Profile Image
Google
Maxeus Wardian, Last month

Josh & Kyle were excellent people to have over. They were quick efficient and explained everything once they were done!

Mike Parsons's Profile Image
Google
Mike Parsons, Last month

During the last two years I have experienced several times poor customer service, this is not example of that!!!!!! Cristian you are a fantastic example of a what customer service should be like, you were on time, very courteous you were thoughtful and most of all you were thorough, you explained things as you went along, you asked if I had any questions; you are a wonderful representative of your company. THANK YOU AGAIN !!!!!!!
Mike & Barb

Lessons from The minivan's Profile Image
Google
Lessons from The minivan, Last month

I'm very happy with the service that I received. I had an appointment for later in the week but they made an effort to get me in as soon as possible. They actually called me on the same day that I called to make the appointment. The technician was very nice and professional and honest about everything. In my opinion they went above and beyond my expectations. I'll definitely be using them in the future
.

Dan Moxley's Profile Image
Google
Dan Moxley, Last month

Fan motor was making noise. It was quick and easy to to make an appointment for 2 days after I called. Shawn showed up exactly on time, diagnosed the problem and solved it. He then performed a routine check and maintenance. I felt that he had a great deal of knowledge and insight about our system and did more that just the basic service call.

Justin Pulliam's Profile Image
Google
Justin Pulliam, Last month

Very friendly, explained alot of things I didn't know very clearly to me. The tech they sent me was named Christian and he definitely knew what he was doing. Would recommend and would use browns again.

Stephanie Price's Profile Image
Google
Stephanie Price, Last month

Cristian the technician was polite, professional and remained on task. He wore shoe covers to protect the inside and took them off when he had to go outside. He moved quickly while conducting the maintenance and tested the system prior to leaving. I would recommend this technician. Other technicians have also been polite but Cristian went above and beyond.

Cliff Gardner's Profile Image
Google
Cliff Gardner, Last month

This company is absolutely amazing. We had a flood in our cabin and we received a referral from a neighbor. They were very sympathetic to our situation and sense of urgency. They literally had a technician there within 20 minutes of when I called them. The technician Sean called me upon arrive for clarification of our needs once he could physically see the setting and risk of damage. He then did a full analysis of our damaged furnace and duct work and he called me back with a full assessment of the damage and needed repairs. He then said he would have a full estimate of repairs for my insurance company within 24 hours. Their level of service completely exceeded my most optimistic hopes for how this process would evolve. I would give them a 100 out of 100 for service, responsiveness and respect for the adverse situation that I was dealing with. I will be a customer for life after this experience.

Amada lopez's Profile Image
Google
Amada lopez, Last month

I was absolutely pleased with the service that I received. I called them they sent Matt out after calling Brown's heating and air conditioning they sent out Mike to look at my system he promptly found out that the humidifier was not working and re-wired the panel and got it running within 20 minutes probably very respectful timely and knowledgeable I really appreciate Brown's heating and cooling would recommend to anyone
Amada

Do We Serve Your Neighborhood?