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Brown's Heating & Cooling Blog

What to Look For in an HVAC Contractor

When your air conditioner isn’t working with a heat wave in the forecast, or a heater that goes out on Christmas Eve, spending a lot of time trying to find the best contractor for the job isn’t something you have the time for. That’s why it’s important to know some general things you should be on the lookout for when deciding between cooling and heating contractors.

It’s easy to find plenty of HVAC companies that are ready and willing to work on your home’s precious HVAC systems. But what specifically should you be looking for in an HVAC contractor that really differentiates the professionals from the “chucks in a truck?” Let’s go over 4 key factors to consider when deciding on an HVAC company.


A contractor’s number of years in service says a lot about them. A company that’s been around for a while is one that’s established itself in the community and has built a base of loyal customers who are satisfied with the work. A newer company can have a lot of positive reviews, but without extensive experience, how can you be sure they’ll be around in a year when that newly installed system goes kaput?

Founded in 1996, we’ve proudly offered HVAC services to the residents throughout our service areas for 27 years. We’ve been servicing the same HVAC systems for some of our clients for the last 15 years, and that says a lot about our integrity. In fact, integrity is everything to us.


There are specific certifications that a leading HVAC contractor should have that’ll let you know you can trust them for your HVAC needs. One of these is NATE certification which our technicians hold. NATE stands for North American Technician Excellence and it’s the standard by which all professional HVAC technicians are measured.

Our team members are true professionals with the right training and applicable licensure, and are fully insured. You’ll never need to worry about amateur work with us. We are a member of the Better Business Bureau, ACCA, PPMCA, Comfort Institute, and the HBA, and we’ve also earned the coveted title of being a Mitsubishi Diamond Dealer.


It’s one thing to say you’ll do something; it’s quite another to back up those words with guarantees. When researching a contractor, ask what type of guarantees they offer to back up their claims about their workmanship. We’re committed to 100% customer satisfaction with every job that we do as part of our installation workmanship guarantee. Our other guarantees include our Lemon Warranty, Client Courtesy Promise, Clean House Guarantee, Upfront Contracted Pricing, Code Safety Guarantee, and Price Guarantee.


Regular, professional heating maintenance is necessary and needs to be easy to schedule. That’s why we offer HVAC maintenance plans that make it easy to get those tune-ups done. The #1 cause of HVAC system failure is a lack of routine maintenance. 

A home’s heating and air conditioning systems combined account for up to 50% of its energy use. Without proper maintenance, you may be using that energy very inefficiently. When you sign up for our Healthy Home Program Maintenance agreement, you’ll receive a 15% discount on repairs, a complete precision tune-up and professional cleaning of your heating and/or cooling equipment, and more.

Don’t let the weather get you down, call Brown’s! Brown’s Heating & Cooling is your trusted resource for quality HVAC services. Contact us today!

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